The Importance of CRM in Retail | Retail CIO Outlook
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The Realization that Online is Where the Future Is

The Realization that Online is Where the Future Is

By : Reid Greenberg, SVP, Kantar Retail
Three Ways through Retailers Can Step Their Game Up in 2017

Three Ways through Retailers Can Step Their...

By : Fiona Swerdlow, VP, Research Director, Forrester Research
Disrupting the Retail Customer Experience

Disrupting the Retail Customer Experience

By : Hilary Hahn, VP, Customer Experience Innovation, Sykes Enterprises, Incorporated

"Embracing Social Media to Enhance the Customer Experience"

By : Jim McCann, Founder and CEO, 1-800-Flowers.com
Array

Architect Your Business to Engage, Interact and Serve...

By : Don Scheibenreif, VP-Distinguished Analyst, Gartner
Data Driven Automated Approach to Market Promotional Sales

Data Driven Automated Approach to Market...

By : Sudhir Vallamkondu, VP, iCrossing
Driving Consumer Experience through Intuitive Technology

Driving Consumer Experience through...

By : Charlie Cole, Chief Digital Officer, VP, TUMI
The Digital Journey

The Digital Journey

By : Dan Adam, CIO, Extreme Networks [NasdaqGS-EXTR]
Technology Revolutionizing Core Store Operations

Technology Revolutionizing Core Store Operations

By : Nadia Shouraboura, Founder & CEO, Hointer
The Changing Paradigm of Retail CRM

The Changing Paradigm of Retail CRM

By : Ben Eason, SVP, Client Development Conversant, Epsilon
ECM,
ECM, "The Dragon" to Deliver Business Value By : Thomas Phelps IV, CIO & VP-Corporate Strategy, Laserfiche
Customer Experience on Digital Platforms
Customer Experience on Digital Platforms By : Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
Top 10 CRM Solution Companies - 2019
Top 10 CRM Consulting/Services Companies - 2019