Top 10 CRM Consulting/Services Companies - 2019
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Code Worldwide: Ushering A New Era In Digital Marketing

Top 10 CRM Consulting/Services Companies - 2019

CRM’s fame as a viable business function is growing swiftly. In a highly competitive market, CRM helps businesses stay relevant and find ways to stay ahead of the competition. CRM software facilitates companies to manage and grow their business by streamlining the sales pipelines, keeping customer data structured and searchable along with providing insightful analytics.

Initially, the CRM industry was inclined primarily toward PR and sales professionals, offering a convenient way to store data and track communication with customers. In the present day, CRM solutions straddle numerous areas of business customer relationship management, analytics, marketing, communication, and project management. Some CRM systems even have built-in chatbot and calling capabilities, so that the representatives can interact with clients directly from the system. The integration of AI with CRM will fuel the focus on conversational CRM software. Alongside, IoT is one of the critical drivers of CRM as it will enhance CRM systems to work correctly in organizations, boosting customer service and satisfaction, and driving sales.

Today, there are more CRM options available than ever before, so whether a business is looking for a robust CRM consulting or service provider, there are many options to pick from. These CRM consulting/service vendors will not only aid companies in providing enhanced customer experience, but also in reforming diverse verticals of a business’s sales and marketing.

In conclusion, a good CRM becomes the central repository of the collective client wisdom of organizations, enabling them to control their client relationships and leverage them for growth. In an effort to assist the organizations to adopt best-suited CRM solutions/services for them, we have narrowed a list of the key players in the CRM solutions/services landscape.

We present to you Retail CIO Outlook’s Top 10 CRM Consulting/Services Companies - 2019

Top CRM Consulting/Services Companies

Alphabold is a company of enthusiasts who believe that technology can help them change their lives for better. The organization wants to build solutions that will create joy at work and positively impact users. They also wish their solutions to be fresh because that tells their story. The company is trying to build a community, and they call it BOLDCommunity, where consultants and customers are one. They work together to create solutions that benefit other customers. For consulting services, AlphaBOLD implements Dynamics 365, SharePoint, BI, and custom solutions for its customers. AlphaBOLD also has solutions built for the construction, manufacturing, and retail industry. The solution is also building add-ons like migration tools, archival service, OneWindow operation, and BOLDSync suite that assist customers in solving problems efficiently

alphabold.com

Through technology and automation, Code Worldwide eliminates many siloed, redundant processes that exist in brand marketing today. Code Worldwide's end-to-end marketing automation platform adZU enables today's marketers to streamline and optimize their marketing processes. It helps identify bottlenecks in the marketing implementation life cycle and creates ways to optimize it. adZU also offers the added benefits of personalization and speed. Clients can take all of those studios or pick specific ones, and Code Worldwide can add custom pieces to it if required. The versatile platform also offers a myriad of integration options that allow clients to bring content into their system with open APIs that can connect to asset management systems or product information systems

codeworldwide.com

Infoglen is a Silicon Valley-based CRM services provider. The organization is a Salesforce Silver Consulting Partner specializing in delivering high-quality salesforce solutions and helping their clients to leverage the platform of Saleforce.com to increase effectiveness and efficiency. The company specializes in providing high quality and a broad range of CRM Solutions and Services to help their clients cultivate methods to transform your customer experience and foster innovation in your organization. The company brings together a compelling blend of engineering talent and business experience to gather a team that can deliver the right solution for a business

infoglen.com

360 Degree Cloud Technologies

360 Degree Cloud Technologies

360 Degree Cloud is a rapid growing global IT services, consulting and business solutions organization that helps customers strive and thrive in the cloud universe. Combining unparalleled experience in Salesforce.com Consulting, Implementation and Integration domain, 360 Degree Cloud understands complex business challenges. The company helps their clients to enhance their customer relationships to become more connected and collaborative, and set their IT processes straight. The cutting edge apps of Salesforce developed by 360 Degree Cloud have helped several companies to save time and investment. Their results-oriented approach bestows clients with sweeping efficiency, bolstered capabilities, and enhanced financial outcomes

CRMSignity

CRMSignity

Signity Solutions is a full-service information technology company providing consulting and business process solutions. The company is dedicated to helping organizations become more agile, efficient and responsive by empowering them with cloud, mobile and social technologies. The company has been combining unmatched cross-platform experience and specialized skills across more than 40 industry verticals and all business functions. The company's clients consist of a diversified set of Fortune 100 companies, non-profit organizations, government agencies, and mid-to-small size organizations. Moreover, the company delivers solutions through a trusted, global delivery model that combines offshore development centers with onsite project management, innovation, and planning capabilities

DreamFire, Inc.

DreamFire, Inc.

DreamFire is an information technology services company and has headquartered in Bangalore with sales offices in Santa Clara, New York, London, Delhi, and Mumbai. The services offered by them can be broadly classified into Consulting, Technology & Outsourcing. DreamFire's flagship service offering is Web Strategy Consulting. They offer their services in every type of firms that includes large, medium, small and even Fortune 500 enterprises. The company believes in collaborative teamwork, respect for every individual, continuous learning and innovative thinking. DreamFire's deep understanding of the IT ecosystem helps in creating configurable, scalable & reliable business applications. The company assists customers in diverse areas, including consulting, system integration, and outsourcing

Gravity Infosolutions, Inc.

Gravity Infosolutions, Inc.

Gravity Infosolutions is a Salesforce consulting, implementation, and staff augmentation organization. The company has its clients all across the world and has delivery centers in USA and India. The team members here are professionals with extensive experience in the Salesforce platform and were involved with leading industries like Banking & Financial sector, High tech, Nonprofit, Healthcare, Communications, and others. Gravity's salesforce services consist of strategy building and planning for CRM, end to end solution services. The company also has expertise in sales cloud, service cloud, marketing cloud, Pardot, community cloud, Einstein AI, Lightning Migration, Apex, Visualforce, Data Loader, and App Exchange products

Ponvia Technology

Ponvia Technology

Ponvia is a premier Management and Technology Consulting firm specializing in Contact Centers, Customer Interaction, and Cloud Communication Services. The organization provides management and technology consulting services to enterprise businesses and public sector organizations. However, it is a privately-held consulting firm, which allows it to be an independent organization. Their independence allows them to provide unbiased, vendor-neutral consulting for the clients. Ponvia's approach to consulting starts with a deep understanding of the client, their technical and operational environments, their goals and objectives, and finally, their strengths and weaknesses. It is done to ensure the consulting and solutions are actionable and meet the objectives

Shammam Consulting Services, Inc.

Shammam Consulting Services, Inc.

Shammam Consulting Services, Inc. was founded in 2004 with a firm ground in retail, financial accounting, business consulting, programming, technology, custom development, and software and computer skills. The company also offers its clients with Microsoft Dynamics GP, RMS sales, support, consulting and development, IT Support, Managed Services, Hosting Services, Accounting Services, and custom development in Dexterity and .NET platforms. The company's diverse expertise and a strong foundation have allowed them to service a variety of businesses such as grocery stores, restaurant chains, wholesale/distribution, gas stations, retail specialty stores, medical offices, real estate & mortgage offices, law offices, and more

Techwave

Techwave

Techwave is one of the global IT services company headquartered in Exton PA, USA. The company is an end-to-end service provider assisting the business and industries to optimize their performance with their vast array of services that consists of including Digital, Big Data Analytics, EPM, Infrastructure Management, Engineering Services, and Application Development. The associates of the organization combine their domain expertise and latest technology platforms to create custom-fit solutions, individualized to match specific needs of the industry. Techwave's agile and collaborative approach makes them successful among their clients and potential clients